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When running a successful medical spa, having the right software in place can make all the difference.
The best medical spa software can streamline your operations, improve customer satisfaction, and eventually help you grow your business.
But which one is best? Because no two spas are the same, there is no right answer.
In this article, we’ve compared the top medical spa software by pricing, features, and value for money and ranked them accordingly.
We hope it helps you make a quick and accurate decision.
Let’s get started.
Key Features to Look For in Medical Spa Software
Understanding the key features of medical spa software that can make your business run better is important.
- Appointment scheduling is a vital feature of the software. It allows you to manage client bookings and services seamlessly.
- Equally important is the client management feature, which tracks client history and preferences.
- Next is the inventory tracking system. A good inventory tracking system ensures your spa has the products it needs. This avoids service disruptions.
- The software should also have good marketing tools. They can boost your visibility and attract new clients.
- Reporting and analytics provide a bird’s-eye view of the performance of your business and guide you in making strategic decisions.
- The ability to fit into existing systems helps to smooth the transition and makes things more efficient. It does this by creating a unified ecosystem for your spa’s operations.
Prioritizing these features in your selection process will set a solid base for your spa’s growth and excellence.
#1: Fresha
Fresha stands out in the crowded market of medical spa software.
It has an intuitive interface and many features to facilitate spa management.
Its distinguishing feature is an all-in-one tool that incorporates appointment scheduling, client relationship management, a point-of-sale (POS) system, and various marketing strategies.
Fresha integrates different payment processing and accounting services easily into its platform, enabling spa owners to conduct their operations seamlessly.
Fresha offers a free version of its software, which includes basic features such as appointment booking and client management.
The software provides a built-in loyalty program, allowing spas to reward clients for their visits and encourage repeat business.
Fresha’s platform is available in over 120 countries and supports multiple languages and currencies, making it a good choice for spas with an international clientele.
This means you can expand your business globally without worrying about language or currency barriers, opening up new revenue streams and growth opportunities.
This software is adaptive. It supports the unique demands of medical spas and blends efficiency with better customer service.
With Fresha, the complex task of managing multiple aspects of a spa’s operations becomes simplified.
It allows owners and staff to focus more on delivering good service rather than being bogged down by administrative tasks.
Fresha is committed to improving both client and management experience.
This makes it a good choice for medical spas that want to improve operations but keep things easy and functional.
Fresha offers a free plan with optional paid add-on features:
- The free base plan includes unlimited appointment bookings, team members, locations, clients, email notifications, product inventory, and reporting.
- Payment processing fees are 2.79% + $0.20 per online transaction and 2.29% + $0.20 per in-person transaction.
- Automated appointment reminder texts cost $0.02 per text, with the first 20 monthly texts free. Emails and in-app notifications are unlimited.
- Promotional texts to clients cost $0.08 per text and promotional emails cost $0.02 per email.
- Advanced reporting features are $9.95 per team member per month.
- Team payroll features like commissions and timesheets are $7.95 per team member per month.
- Prompting clients to leave Google reviews is $14.95 per location per month.
- Fresha takes a one-time 20% “new client fee” (minimum $6) for clients who discover and book services through the Fresha marketplace. This never applies to returning clients.
The core software is free, but Fresha charges for payment processing, certain marketing features, advanced reporting, payroll, and booking new clients through their marketplace.
The paid add-ons are optional and can be canceled anytime.
#2: Mangomint
Mangomint is a distinguished player in the medical spa software arena.
It is designed with the user’s experience at its core.
This software has intuitive navigation and adaptability, making it shine.
It offers a suite of tools that can be fine-tuned to match the distinctive needs of your spa.
For example, it has an efficient appointment management system to ensure that booking and scheduling are as smooth as possible for staff and clients.
Mangomint’s software includes a built-in reputation management system, which helps spas monitor and respond to online reviews across various platforms.
This means you can easily keep track of your online presence, address any concerns quickly, and maintain a positive image, ultimately attracting more clients and boosting your revenue.
The platform offers a customizable online booking widget that can be easily embedded into a spa’s website, allowing clients to book appointments 24/7.
Mangomint provides a mobile app for iOS and Android devices, enabling spa staff to manage appointments, client information, and inventory.
Furthermore, Mangomint takes client engagement to new heights with its comprehensive client management capabilities.
It facilitates a deeper understanding and anticipation of client preferences and history.
This insight paves the way for a more personalized customer experience.
Inventory management is less a chore and more an asset with Mangomint’s comprehensive tracking features, ensuring that your spa is well-stocked and adequately prepared.
Including advanced analytics and reporting tools equips spa owners with the data necessary to make informed decisions that propel business growth.
Mangomint’s commitment to creating a harmonious user experience and its powerful back-end capabilities position it as a good choice for medical spas looking to streamline their operations while enhancing customer engagement and satisfaction.
Mangomint offers three main pricing plans:
- Essentials: $165/month for small businesses with 2 to 10 service providers
- Standard: $245/month for medium businesses with up to 20 service providers
- Unlimited: $375/month for large businesses with unlimited service providers
All plans are billed monthly with no setup fees or contracts.
A free trial is available.
Additional costs may apply for certain add-ons and features:
- Additional physical locations cost $95-175/month depending on the plan
- Integrations like Mailchimp, WaiverForever, Shopify, and Webhooks cost $25-50/month each
- Payment processing fees are 2.45% + 15¢ for in-person transactions and 2.90% + 20¢ for virtual transactions
#3: Phorest
Phorest is a uniquely crafted software solution.
It focuses on the intricacies of medical spa management.
This platform’s appointment scheduling process is refined to an art form, ensuring every client interaction starts on the right foot. Its client management system delves into personalization.
It tracks each client’s preferences and history and uses these data to tailor experiences that resonate personally.
Phorest’s software includes a comprehensive staff management module, which allows spas to track employee performance, set targets, and manage commissions.
This means you can optimize your team’s productivity, motivate them with clear goals and rewards, and ultimately provide better client service, increasing loyalty and revenue.
The platform offers a built-in email marketing tool, enabling spas to create and send personalized email campaigns to their client base.
Phorest provides a “TreatCard” feature, which allows clients to pre-pay for services and receive exclusive discounts and promotions.
Marketing within Phorest transcends traditional boundaries.
It employs automation to reach out and engage clients in a meaningful dialogue, transforming passive observers into active participants in your spa’s community.
The inventory tracking system further streamlines operations, ensuring your spa is always equipped to meet demand without surplus or shortage.
Phorest’s inclusion of sophisticated reporting tools gives spa owners a powerful lens through which to view their business.
It offers insights that drive growth and create an environment of continuous improvement.
This holistic approach Phorest as a beacon.
It is for those seeking to improve their operations while staying in touch with their clients.
Phorest offers several pricing plans for growing salons with 3 or more staff members but does not publish their rates:
- Starter Plan: Great for salons with 3+ staff
- Grow Plan: Builds on the Starter plan with additional features.
- Complete Advantage Plan: Designed for larger salons with add-ons
- Complete Advantage Plus Plan: Built for premium salons, clinics, and spas with more add-ons
All plans include unlimited devices and staff.
Optional add-ons are available such as the PhorestPay integrated card terminal and Phorest Ads Manager.
Phorest also charges a small online booking fee to cover costs of payment processing, card storage, and no-show protection.
The fee ranges from $0.60-$1.50 depending on the booking total.
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#4: Vagaro
Vagaro has its niche in the crowded marketplace for medical spa software.
It has a versatile approach tailored to the dynamic needs of today’s medical spas.
Offering a comprehensive suite that encompasses appointment scheduling, client management, marketing strategies, and precise inventory tracking, Vagaro ensures that every aspect of spa management is covered.
Vagaro’s software includes a built-in forms feature, which allows spas to create custom intake forms and questionnaires for clients to fill out before their appointments.
This means you can streamline the check-in process, gather important information about your clients’ preferences and needs, and provide a more personalized experience, leading to higher client satisfaction and retention.
The platform offers a “Vagaro Pay” feature, which enables spas to process payments directly through the software, reducing the need for third-party payment processors.
Vagaro provides a marketplace feature where spas can sell their products online and reach a wider audience beyond their local area.
What sets Vagaro apart is its commitment to mobility and accessibility.
Its mobile app enables spa owners and staff to manage their operations anywhere and anytime.
They can break free from the constraints of traditional office-bound software systems.
This flexibility is particularly useful in an era where quick responses and changes can greatly impact efficiency and client satisfaction.
Vagaro’s platform allows spas to extend their reach, enhance their client interactions, and operate with the efficiency required for their growth.
With Vagaro’s many features, it can adapt to the ever-changing world of medical spa management.
Vagaro offers a base subscription starting at $30 per month, which includes one bookable calendar at one location.
The base subscription provides access to over 100 features for managing a salon, spa, or fitness business.
Vagaro does not charge any fees on online bookings, and there are no long-term contracts, setup fees, or cancellation fees.
A 30-day free trial is available giving access to all features, except for daily deals, email & text marketing , and credit card processing.
#5: Boulevard
Boulevard combines sophistication with simplicity.
It offers a range of tools designed to enhance the medical spa experience.
Its toolkit includes online booking facilities, efficient client management systems, seamless POS integration, and in-depth reporting analytics.
Boulevard streamlines the operational complexities that often bog down spa management.
This software stands out because it integrates seamlessly with various third-party applications, thus enabling a more personalized and expanded management toolkit.
Boulevard’s software includes a “Smart Pricing” feature, which uses machine learning to optimize service prices based on demand, seasonality, and other factors.
This means you can maximize your revenue by automatically adjusting prices to match market conditions without the need for constant manual updates, freeing up time to focus on delivering excellent service.
The platform offers a “Self-Checkout” feature, which allows clients to pay for their services and products directly from their mobile devices, reducing wait times and improving the overall client experience.
Boulevard provides a “Client Acquisition” tool, which helps spas attract new clients by leveraging targeted marketing campaigns and referral programs.
The beauty of Boulevard is in its commitment to a pleasant user experience for both the staff managing the backend and the clients engaging with your services.
By ensuring that each feature is intuitive, from booking appointments to managing inventory, Boulevard facilitates an environment where efficiency is paramount so the focus can remain on client satisfaction and service excellence.
The strategic inclusion of these tools within Boulevard’s framework demonstrates a forward-thinking approach to spa software.
An approach that recognizes the importance of adaptability in an industry that is always changing.
Given its comprehensive and straightforward approach, Boulevard’s clear and thorough approach is a beacon for spas.
It guides them through the complex world of modern spa management and ensures they can achieve smooth operations and engaged clients.
Boulevard offers 3 main pricing plans, plus a custom Enterprise plan:
- Essentials – $175/month ($195/month if paid monthly). Includes online booking, business dashboard, integrated POS, Boulevard Duo app, and basic reporting
- Premier – $325/month. Includes everything in Essentials plus more advanced features for growing businesses with complex booking and staff management needs
- Prestige – $455/month. Includes everything in Premier plus more text and marketing features for building deeper client connections
- Enterprise – Custom pricing. For chains and franchises needing more customization
There is no free trial available making it harder to evaluate before committing to a paid plan.
Evaluating the Cost-Effectiveness of Spa Software Solutions
Managing the financial aspects of medical spa software requires a plan that balances initial costs with long-term returns.
The attraction of lower upfront costs can be tempting.
Still, it is important to investigate these platforms’ benefits and how they optimize operational efficiencies and foster growth.
A complete software solution may appear expensive initially, but it can save money by combining many needs into one streamlined package.
This eliminates the need for multiple, potentially disjointed systems.
Consideration must also be given to the software’s scalability and its alignment with your vision for the spa’s growth.
Investing in a solution that grows with your business can prevent future expenditures on transitioning to a more robust platform.
Also, the hidden value in automating precision marketing tools is huge.
They boost revenue and efficiency by attracting and retaining clients with personalized engagement.
Evaluation of cost-effectiveness goes beyond price comparison.
It requires a holistic view of how a software solution fits into your current financial framework and its potential to propel your business forward.
Integration Capabilities with Existing Systems
In selecting your medical spa software, it is important to consider its ability to work harmoniously with your existing systems.
An ideal software would not require you to overhaul your existing digital system. It should integrate smoothly with it.
Seamless integration across accounting, payment processing, and inventory management platforms consolidates your operational efforts and ensures a unified, efficient workflow.
The coherence between new and existing systems prevents data fragmentation and allows for a streamlined, error-free operation.
The Importance of User-Friendly Interfaces
The success of software lies in its capabilities and the ease with which those capabilities can be harnessed.
User-friendly interfaces offer a gateway to a more efficient, less intimidating user experience.
The hallmark of well-designed software lies in its simplicity, intuitive layouts, clear navigational paths, and customizable dashboards that speak directly to the user’s needs.
This design philosophy ensures that every team member, regardless of their tech savviness, can engage with the system confidently and effectively.
A user-friendly interface should be able to minimize learning curves and operational downtime.
This will have a direct impact on productivity and customer service.
Accessibility allows software spa owners and their teams to maximize the use of their tools without restrictions.
This approach encourages the integration of software into the users’ daily activities.
Summing Up & Recommendations
Here are our final thoughts, with rankings for each feature (scores out of 10) for each of software solutions discussed.
Making your final decision on the most suitable medical spa software requires more than a cursory look at the available options.
It demands a thorough analysis of the primary features, economic viability, ease of integration, and each platform’s overall user experience.
Analyzing the top software such as Fresha, Mangomint, Phorest, Vagaro, and Boulevard opens possibilities.
To make this decision-making process easier, request demos and ask for feedback from current users to ensure your final choice will align with your aspirations.
Deliberation and due diligence will help you make a decision that meets the immediate needs of your spa and aligns with your long-term business strategy.
By choosing a platform that resonates with your ethos and enhances your service delivery, you position your medical spa for higher client satisfaction and growth.
This decision is more than a choice; it’s a strategic investment in your spa’s future.